Are you looking for an exciting learnership opportunity to kickstart your career? A leading African bank is offering a Junior Learnership in Johannesburg. This is your chance to gain valuable experience and grow within a dynamic work environment!

About the Learnership

This learnership is designed to provide training and development services to enhance your skills and prepare you for a successful career. The program aims to help participants develop professional expertise while being mentored by industry leaders.

Job Summary

As a Junior Learner, you will play a key role in coordinating learning and development services. You will work within a structured environment to execute predefined objectives and follow standard operating procedures (SOPs).

Key Responsibilities

• Manage administrative tasks and actively engage with inbound or outbound consultants.
• Drive participation in weekly skills audit tests to enhance knowledge and foster the right behaviors.
• Deliver exceptional customer service and resolve requests at the first point of contact.
• Lead a team to achieve quarterly performance targets.
• Conduct assessments and coaching sessions to ensure continuous learning.
• Achieve set productivity targets and maintain adherence to scheduled tasks.
• Minimize outbound transfer calls and maximize efficiency within the team.

Eligibility Requirements

• Education: Further Education and Training Certificate (FETC) in Education, Training, and Development (Required).
• Strong customer service orientation and ability to work in a team.
• Excellent communication skills and a passion for learning.

Job Details

• Location: Johannesburg
• Job Type: Full-time
• Job Requisition ID: R-15971287

Why Join?

• Be part of a reputable African financial institution with over 100 years of history.
• Gain valuable workplace experience and skills in a structured environment.
• Work with professionals who will mentor and support your career growth.

How to Apply

If you meet the eligibility criteria and are eager to gain industry experience, don’t miss this opportunity! Apply before the deadline to secure your spot in this Junior Learnership Program.